Report: #1050862

Complaint Review: HughesNet

  • Submitted: Tue, May 14, 2013
  • Updated: Tue, May 14, 2013
  • Reported By: Randy4267 — Brewton Alabama
  • HughesNet


HughesNet Non Refund for Equipment Internet

Show customers why they should trust your business over your competitors...

 I signed up for HughesNet internet service on 30 December 2011.  I purchased the equipment for $299.98 with a voice guarantee that the equipment would be bought back for $200 at the end of the 24 month service agreement.

I call in March 2013 to inquire about Gen4 for faster internet download and upload.  I asked if the refund would be available before the 24 month time frame.  They stated that the refund was only for the first 30 day.  Not true.  To be fair they did give me a $200 rebate when I first purchased the equipment.  I told the salesman that the math does not add up and he clearly stated that is right you get back $100 more.  They entered the agreement and now not honoring it.

With new equipment for Gen 4 I am stuck with the old useless modem.


Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/14/2013 10:27 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.