• Report: #291134
Complaint Review:


  • Submitted: Wed, December 12, 2007
  • Updated: Wed, December 12, 2007

  • Reported By:Pittsboro North Carolina
www.hughesnet.com Nationwide U.S.A.

Hughes DirecWay, Hughesnet 11k is NOT "faster than dial up" Www.hughesnet.com www.hughesnet.com <-criminals

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I can understand a fluctuation in speed based upon the "number of users". Speed will fluctuate, this is the reference made in Hughesnet Advertisement "up to 700k" and speeds may vary, it might be 200k but you could get 700k, fair enough.but Hughesnet promises "faster than dial up" which is not what they provide. It has been a dismal 4 months with broken promises, ineptitude and out right lies by the billing department, specifically a supervisor named Francis who claimed that there was "no way the billing department could remove the early cancellation fees, it was physically impossibl" and then in the next sentence said he could in fact do that very thing if certain conditions were metbut didn't really know what those conditions were.

If I have to spend $1000 on a lawyer to get the $400 early cancellation fee removed, then so be it. Justice sometimes comes with a price and Hughesnet are criminals

Modems get their name from their speed that is why they call them 56k modems or 28k modems or 14k modems...

November 28th, 08:58PM - 79/22 kbps
November 28th, 08:55PM - 93/21 kbps
November 28th, 08:54PM - 71/12 kbps
November 28th, 08:22PM - 73/22 kbps
November 28th, 08:03PM - 80/13 kbps
November 28th, 07:37PM - 87/11 kbps
November 28th, 07:35PM - 79/12 kbps
November 28th, 07:33PM - 61/13 kbps
November 28th, 07:31PM - 99/30 kbps

this is NOT faster than dialup...

"Any advertising or promotion that misrepresents the nature, characteristics, qualities or geographic origin of goods, services or commercial activities" (Lanham Act, 15 U.S.C.A. 1125(a)).

Pittsboro, North Carolina

This report was posted on Ripoff Report on 12/12/2007 07:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hughesnet/nationwide/hughes-direcway-hughesnet-11k-is-not-faster-than-dial-up-wwwhughesnetcom-wwwhughesne-291134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Hughesnet

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?