Complaint Review: Humana Gold Plus
- Humana Gold Plus
PO Box 33008
- Phone: 800-457-4708
- Category: Health Insurance
Humana Gold Plus Ripoff Said my Prescriptions were covered and then denied them Louisville Kentucky
*Consumer Comment: Claims v. Facts
*UPDATE Employee: Here's what's going on.
*Author of original report: Humana Gold Plus Tennessee
When I had the first prescription filled I got a letter in about three days saying they had denied it because they felt it was not good for me. I called the insurance man and he said I have never had this happen. He said there was nothing he could do about it. I called the Humana Drug office to find out why and they didn't know. They told me to call my Doctor and get it taken care of. That was about a month ago and I still don't have an answer. Who died and left them in charge of my prescription.
So I thought you know I had better check and see what Mr. Culver did about my Doctor. So I made an appointment. When I got there and gave the girl my card she said OH we don't take this. I was furious. I saw the Doctor anyway and she explained why they didn't take that insurance. No problem, I got a new Doctor that is suppose to be covered. We will see if I get another letter.
Second prescription. I called Humana to make sure it was covered. I was told yes and I said are you sure. The girl said yes and went to check, came back and said no problem. So I had the prescription filled. This is not a cheap drug.Then I got a letter in the mail saying they have denied this prescription because they didn't have enough information. I'm sorry, but this is just a lying company and I hope no one else ever ever takes one of these policies. Talk about a Rip-Off, Humana is at the top of the list.
So what gives this company the right to deny what I need.
I have already been through other drugs and they didn't work or caused hives. So when your Doctor finds ones that work or help the insurance company should honor her/his request. The Doctor didn't go to school all those years for nothing. I don't see Humana going to school to be a doctor or a pharmacist
This report was posted on Ripoff Report on 05/25/2007 02:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/humana-gold-plus/louisville-kentucky-40232-3008/humana-gold-plus-ripoff-said-my-prescriptions-were-covered-and-then-denied-them-louisville-250410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: