Report: #1094590

Complaint Review: Humana One Dental

  • Submitted: Fri, October 25, 2013
  • Updated: Mon, November 04, 2013
  • Reported By: Leslie C — Springfield Missouri
  • Humana One Dental
    500 West Main Street
    Lexington , Kentucky
    USA

Paying for a Dental Plan I can't use and can't get money back.Humana One Dental MyComp Benefits I Lexington Kentucky

*Author of original report: Corporate Office Won't Speak to Me

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I went through e-surance to locate a dental insurance plan that would fit my immediate needs. I found HumanaOne Dental, which had no waiting period, would begin on the first of the following month after I was enrolled and had no maximum payout amount for coverage.

Somewhere along the way, HumanaOne morphed into MyComp Benefits. The plan that I've allowed $14.99 per month to be taken out of my checking account that obligated me for a year per contract DOES NOT COVER ME IN MY AREA. There was a way to click on "Find HI 215 providers in your area"--but when I did, the providers that came up took Humana but not my particular plan and would therefore force me to seek a dentist somewhere outside a 100 mile radius, though I live in a city with more than 250 dentists.

This is completely fraudulent. I called on 10/24/13 and cancelled the plan, and was told I would get refunded for the November payment. Today, 10/25/13, I called back to explain that I receive an e-mail telling me Humana would continue to take money out of my account for the dental plan I CANNOT USE through December, but that it would be cancelled, because I agreed to a one-year contract.

I want my money back. I need dental insurance but there are no plans out there that ANY dentist will take that have no maxiumum treatment allowances and no waiting period. I will be out about $180. I am not working right now--I am taking care of my mother, who has stage IV brain cancer. I am living off savings and being paid a small stipend from her retirement. I cannot afford fraud like this. I was told to write to Grievances and Appeals at Humana and given the address of PO Box 14729, Lexington, KY 10512-4729. I gurantee that if I send a letter, it will never receive a response. This is yet another example of how coroporations are fleecing and taking advantage of those who can least afford it. Believe me, I will report this everywhere possible. I am contacting my state's attorney general, the Better Business Bureau and will try to contact someone at the corporate office of Humana. I know I will get hung up on there. It's not much money for some and I know some would just say "cut your losses," but I was allowed by any and all settings on a website to purchase something that was unusable, while my 15 bucks a month paid for someone's lunch.

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This report was posted on Ripoff Report on 10/25/2013 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/humana-one-dental/lexington-kentucky-40202/paying-for-a-dental-plan-i-cant-use-and-cant-get-money-backhumana-one-dental-mycomp-be-1094590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Corporate Office Won't Speak to Me

AUTHOR: Leslie C - ()

Adding to this nightmare--I just contacted the corporate office at the number listed on the site (1-800-486-2620) at humana.com/individual-and-family-support/contact-us and was immediately transferred back to the "Customer Care" people who would not help me and claimed to cancel my so-called insurance but ended up putting me in a position to keep getting money taken out of my account for this bogus HI 215 plan that no dentist will accept throught the end of December!

The girl who answered simply said "There is no one here at the corporate office who can take your call."

Typical. Very typical of bait and switch fraud schemes to promise legitmate and needed products but complete failure in the delivery of them and merely the desire to take money from people who can't afford to just piss money away!!

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