Report: #1006114

Complaint Review: Hunter Douglas

  • Submitted: Wed, January 30, 2013
  • Updated: Thu, January 31, 2013
  • Reported By: Paul Turner — Redway California United States of America
  • Hunter Douglas

    United States of America

Hunter Douglas Unfair Rebate Rejection Internet

*UPDATE Employee: rebate concern

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Purchased $5,000 worth of cellular shades for our home.  Four of the shades were Hunter Douglas' "Architela" line, their most expensive.  Was rejected a $100 "Holiday Style Event" rebate - Hunter Douglas' reason was "Minimum purchase requirement not meant".  Minimum purchase for rebate is four windows.  One of the windows is 10' X 7' and the saleperson recommended two shades due to size.  We ordered a single headrail which was more expensive than separate headrails.  Hunter Douglas states due to the single headrail it is considered one shade.  I called and wrote them in protest but they would not budge. 
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This report was posted on Ripoff Report on 01/30/2013 11:44 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee

rebate concern

AUTHOR: Hunter Douglas Consumer Affairs - (United States of America)

Please call me personally to discuss your concern and possible options.

Scott Swift

Vice President, Consumer Information

Hunter Douglas Inc.


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