Report: #598612

Complaint Review: Husky - Husky Pressure Washer

  • Submitted: Fri, April 30, 2010
  • Updated: Tue, May 18, 2010
  • Reported By: Jay — Lemont Illinois United States of America
  • Husky - Husky Pressure Washer

    Internet
    United States of America

Husky - Husky Pressure Washer Husky Power Washer. Home Depot Version Do Not Buy This Power Washer. The Warranty is a JOKE! Internet

*UPDATE Employee: Warranty

Show customers why they should trust your business over your competitors...

Hi, 

Bought Husky H1600 last summer from Home Depot. Worked fine for the summer. Started it up this spring - electrical problem in the GFCI (plug).

 NO RESPONSE AT ALL from "ON DUTY"  24 / 7 web support  at huskypowerwasher.com.. Waited 20 mins on phone. service rep asked me serial # model # .... another 10 minutes.. said that would be $25.00 + shipping for a new GFCI (#7000003) Asked what about the 3 YEAR warranty - Said the part I needed was only good 90 days... 

Why sell a product if you do not stand behind it? The "plug" should be covered I would think.. Why not just make the whole unit 90 day warranty?  Deceptive warranty information. Sorry - Stay away from this unit.. 
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This report was posted on Ripoff Report on 04/30/2010 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/husky-husky-pressure-washer/internet/husky-husky-pressure-washer-husky-power-washer-home-depot-version-do-not-buy-this-powe-598612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Warranty

AUTHOR: Customer Service Manager - (U.S.A.)

     I am a Customer Service Representative at Husky Power Washer Company.  Please accept my apology for the issue you experieenced with your GFCL plug for your power washer.

     Please Contact us at 888-550-1606 or cservice@fna-group.com.  Reference this posting when you make contact and we will resolve this issue to your full satisfaction.

Thank you,

Husky Customer Service Team

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