• Report: #831160
Complaint Review:


  • Submitted: Mon, January 30, 2012
  • Updated: Mon, January 30, 2012

  • Reported By: Ilan — Austin Texas United States of America
Lincolnshire, Illinois United States of America

HWA Home Warranty of America First time I used oven it broke. HWA refused to cover repair claiming it does not fall under normal wear and tear. Lincolnshire, Illinois

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First time I used my oven it quit in the middle of cooking.  I only noticed that it quit because I heard a pop and noticed the display went blank.  I submitted the claim but was denied on the grounds that it was not normal wear & tear.   I was told to send the inspection report.  I left a phone message with my rep Juana  asking for the correct email address to send the report. That call was never returned.  When I finally did reach Juana I emailed the report.  I was told it was reviewed by management and it was rejected again for the same reason. 

This report was posted on Ripoff Report on 01/30/2012 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hwa/lincolnshire-illinois-60069/hwa-home-warranty-of-america-first-time-i-used-oven-it-broke-hwa-refused-to-cover-repair-831160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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