• Report: #994065
Complaint Review:


  • Submitted: Wed, January 09, 2013
  • Updated: Wed, January 09, 2013

  • Reported By: MGolden73 — Palm Bay Florida United States of America
Internet United States of America

HYDRAWHITE Your trial time starts the moment you place the order. Get ready to pay the full month's worth! Internet

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You only get 7 days to try out their product but if you don't read the fine print, you won't realize that your trial period starts the moment you actually place the order on the internet. So even though it takes on average 3 days to get it in the mail, you may think you have 7 days to use it but you don't!!  They charge your bank account on that 7th day the full amount too and they don't give refunds. Not unless you return everything to them and then they only give you a partial refund.  If you're like me and happen to throw away the product that you used b/c it didn't work for you and therefore didn't save the other product either. Well now, you have nothing to send them back and they won't give you a refund at all. YOU HAD BETTER CALL THEM THE DAY YOU RECEIVE YOUR PRODUCT IN THE MAIL TO EXTEND YOUR TRIAL PERIOD! That's the only way you will be able to actually use it for roughly a week to see if it works for you or not and still have time to call them up to cancel before they charge your credit card. Make sure no matter what though, you keep everything that is sent to you, so that you can mail it all back to them in order to receive some sort of refund or they will charge you the full amount even though you cancel the account.

This report was posted on Ripoff Report on 01/09/2013 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hydrawhite/internet/hydrawhite-your-trial-time-starts-the-moment-you-place-the-order-get-ready-to-pay-the-fu-994065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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