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Report: #1374973

Complaint Review: Hydrayouth - Internet

  • Submitted:
  • Updated:
  • Reported By: Bessie — Tannersville New York USA
  • Author Confirmed What's this?
  • Why?
  • Hydrayouth Internet USA

Hydrayouth Hydrayouth company are a bunch of lying crooked scammers!! Internet

*REBUTTAL Owner of company: Report: #1374973

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 Hydrayouth advertised a free 14 day trial all I had to do was pay $4.98 for shipping. After I agreed to that and gave my credit card info they showed the small print. If you don't return after 14 days and cancel your order they will charge you $92 a month. I called to cancel the next day. They couldn't find my account even though they already charged me for the shipping. So I waited a few more days and called again. Not only did they have my account but they already charged my card the $92, before the 2 weeks was even over with. They refuse to return my money even though I've never even used their products. They're a bunch of lying crooked scammers who just rip off people who believe it when they see "free" trial

This report was posted on Ripoff Report on 05/23/2017 04:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hydrayouth/internet/hydrayouth-hydrayouth-company-are-a-bunch-of-lying-crooked-scammers-internet-1374973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Report: #1374973

AUTHOR: Hydra Youth - (USA)

POSTED: Thursday, August 10, 2017

Thank you for mediating this consumer complaint from our customer, Report: #1374973.Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriously. Unfortunately, we were unable to locate a customer account with the information provided.Please provide us with an order id and make sure the customer's information matches their order to be able to resolve this complaint.we appreciate your understanding.

 

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