• Report: #488677
Complaint Review:

Hydroxatone, LLC

  • Submitted: Wed, September 02, 2009
  • Updated: Wed, September 02, 2009

  • Reported By: Kandi — Austin Texas USA
Hydroxatone, LLC
hydroxatone.com Jersey City, New Jersey United States of America

Hydroxatone Deceptive advertising, unauthorized withdrawl , worthless product. Jersey City, New Jersey

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I believe that Hydroxatone uses deceptive advertising. I thought I was purchasing a free risk trial offer of a (one) bottle of Hydroxatone, and was just required to pay shipping, and then I assumed it would be my choice to continue the membership or not. I did not see anywhere that $69.99 would be taken out of my account after 30 days automatically. That fact was not made clear to me. And I thought I was getting only one jar but that is the hook. When they send you the other jar you have to pay for that one too. When I called the 1-800 number the sales rep Kelly told me I could not send the second unopened jar back to them and have the accouint closed. But what she would do is offer me a discount and I would only have to pay $59.99 if I paid it that day. After I told her that my husband was laid off she then put me on hold and then came back and said she could lower it now to $39.99. When I told her that I still could not pay that, she then said she would send me an e-mail (which I have) with all the info if I wanted to take her up on her offer before Oct. 1st. After October 1st, I would be then charged the second installment of $69.99

This report was posted on Ripoff Report on 09/02/2009 07:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hydroxatone-llc/jersey-city-new-jersey-07303/hydroxatone-deceptive-advertising-unauthorized-withdrawl-worthless-product-jersey-cit-488677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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