Complaint Review: Hyundai America - World Wide Hyundai - west palm beach Florida
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- Author Confirmed
- Hyundai America - World Wide Hyundai 2707 okeechobee blvd, west palm beach, Florida United States of America
- Phone: 888-755-3554
- Web: www.wpbhyundai.com
- Category: Auto Dealers
Hyundai America - World Wide Hyundai napleton hyundai Phony Private sales event promotions west palm beach, Florida
*UPDATE Employee: Sorry for the confusion
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In the past 6 weeks we have received 3 separate notices advising us to bring our "Key" in to the Hyundai dealership in order to receive 1 of 5 prizes. Following instructions on the flyer we found that all three flyers had so called matches for a prize. We had watched a story on CBS touting the Hyundai product so my wife and I took our certificate and went to the dealership. Upon entering the recptionist seated us and took down various details and then suddenly disappeared with the notice (flyer) and key. A sales person then showed up and we took a test ride together. After his sales pitch we asked which prize we had won? He laughed and answered "that people are just coming in for the prizes" and that the only pizes were only a Wal-Mart gift certificates as prizes and that these were long gone".
Upon our return hom I contacted Hyundai Worldwide on the internet (copying Napleton Hyundai) and their response was that they are not resposible as each dealer is responsible for their own promotion. Obviously Hyundai is riding high at the moment and they dont care what scummy tactics are used by their dealers.
I for one would not buy a Hyundai and we have related the above to numerous people who have now taken a new view toward their tactics and product.
This report was posted on Ripoff Report on 04/16/2010 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hyundai-america-world-wide-hyundai/west-palm-beach-florida-33409/hyundai-america-world-wide-hyundai-napleton-hyundai-phony-private-sales-event-promotions-593960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Sorry for the confusion
AUTHOR: Napleton Hyundai - (United States of America)
SUBMITTED: Thursday, September 23, 2010
Hello Bill,
My name is Robert Lazar, I am the Internet Manager @ Napleton Hyundai in WPB. I was browsing and I noticed the issue you had upon your visit to our establishment. We stand behind all of our advertising and due to the popularity, yes sometimes supplies do run short however you should have been afforded the option of having your gift sent to you. If you were not offered that opportunity then I am very sorry for the mishap and the loss of opportunity to possibly earn your business. Please feel free to contact me personally at the dealership and I will send you a gift from us here at Napleton.
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