Complaint Review: I love jewelry
I love jewelry Lacks good customer service, not what you pay for if you even get the item West Palm Beach Internet
I saw a Facebook ad one day about a sale price for a monthly subscription box for momogrammed assortment. Once a month I was to get a monogrammed item from jewelry, to accessories, to shirts, etc. Every month was to be a different item. Well, that is not the case. The first month I received a gray sweatshirt and then the next month I revived an accessory. Then the next month, I received a red shirt. I got nothing in the month of December 2016 or January 2017. I then got another shirt in February and March. I contacted the company in March trying to figure out why all I was getting was shirts. If that's all I was getting, I wanted to cancel my subscription and I also wanted to get my two months that I was charged and received nothing for it. I never got a response for that original email. A couple weeks later, towards the end of March, I sent another. It is now late April and I finally got a response. To make a long story short, she will not refund my money for those two months that I received nothing. Nor will she refund me for the April charge even though I tried contacting them before that item was charged. I'm still sitting here with no item for April either. She refused to give me a refund due to the fact that they are personalized items. That's ridiculous! I NEVER received them. I also have not received this months item yet. Poor customer service. I do NOT recommend this store at all!
This report was posted on Ripoff Report on 04/24/2017 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/i-love-jewelry/internet/i-love-jewelry-lacks-good-customer-service-not-what-you-pay-for-if-you-even-get-the-item-1369356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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