• Report: #386369
Complaint Review:

Ian Travel Services, Hotels.com

  • Submitted: Thu, October 30, 2008
  • Updated: Thu, October 30, 2008

  • Reported By:Dallas Texas
Ian Travel Services, Hotels.com
Nationwide, Texas U.S.A.

Ian Travel ServicesIan Travel Services, Hotels.com Fraudulent charge on credit card from Ian Travel Services Texas Nationwide

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- I never even visited Hotels.com
- My credit cards are in my possession
- Something called "Ian Travel Services" charged $287.80 on my credit card
- Ian Travel Services is another name for Hotels.com

When I called the 800 number ( 800-394-1454 ), the incompetent customer service agent said that they don't have a fraud department and "If I could provide them with my Credit Card Number, they will find out who made the reservation".

Obviously I did not give him my Credit Card info. (Are you crazy??!!).

Called credit card company & disputed the charges. Wonder if I need to cancel my card.

Dallas, Texas

This report was posted on Ripoff Report on 10/30/2008 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ian-travel-services-hotelscom/nationwide-texas/ian-travel-servicesian-travel-services-hotelscom-fraudulent-charge-on-credit-card-from-i-386369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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