• Report: #334618
Complaint Review:

IAN Travel Services

  • Submitted: Sat, May 24, 2008
  • Updated: Sat, May 24, 2008

  • Reported By:cut off Louisiana
IAN Travel Services
ian.com/ian/signup/home.jsp Nationwide U.S.A.

IAN Travel Services - RIPOFF!!!! Canceled transaction but was still charged. Internet

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I tried to book a hotel with this company. It was a circus trying to get them to understand what I wanted. I finally told them I wanted to just cancel the whole transaction. I had already given them my cc number and apparently they charged it immediately. They told me there would be a charge and a credit on my card. There was - the credit was for half the amount. I called the number that was listed on my credit card and the only language spoken was Spanish!!! Since I live in the United States and speak only English I could not understand one word. So I called my cc company and disputed the charges. Hopefully they will get it straightened out. NEVER do business with this company. I can't remember for sure but I believe I tried to book through Hotels.com and this is the company they use.

cut off, Louisiana

This report was posted on Ripoff Report on 05/24/2008 09:51 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ian-travel-services/nationwide/ian-travel-services-ripoff-canceled-transaction-but-was-still-charged-internet-334618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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