Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #285339

Complaint Review: ib-software.com; IB-SOFTWARES.COM 888-846-9590; marketbill.com; pdf-2008.com - Internet

  • Submitted:
  • Updated:
  • Reported By: houston Texas
  • Author Confirmed What's this?
  • Why?
  • ib-software.com; IB-SOFTWARES.COM 888-846-9590; marketbill.com; pdf-2008.com ib-software.com Internet U.S.A.

ib-software.com; IB-SOFTWARES.COM 888-846-9590; marketbill.com; pdf-2008.com; Sells worthless software often as a hook to scam customer; Offers NO REFUND and direct way to request for one; operates several scam billing-only websites Foerign City Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My sytem was attack one evening and the free Adobe Acrobat program was gone completly as I was about to read an impotant .pdf document. So I searched the web for free download. When I finally found one, it re-routed me to this scam site. Once ther, the closest to "free" Acrobate was actually 3-year download contract for $9.95 per year. I was surprised that I have to pay for the free pdf file reader but since the amout wasn't that much, I thought let me provide the requested information now but i can still change my mind when the bill is presented for payment. To my surprise, as soon as I clicked the next button, the system informed me that my credit card has been billed for $47.73. How could that happen? i then quickly reached for "contact" to notify the customer service that there was a big mistake and my card shouldn't be billed and that I have absolutly no intention of getting a product from the company.

Almost immediatly, I got a transaction notice from noreply@marketbill.com. No mention of the company the supposedly selling ht e "free" software. After several hours of research and help from my bank, ib-softwares.com was identified as the scammer behind the fraudulent transaction. Even ib-software is not a functional website. Both 888-846-9586 and the marketbill.com provide scripted auto-generated response to all inquiries on a transaction. In my case I really wanted to know how 9.95 x 3 = 47.73; why the website did not allow me opportunity to review the the product and total amount before billing my credit card; why the company refuses to cancel the transaction even though i have requested it be cancelled instantaneously; if the company has a 7-day cancellation policy as it claims, why was my order cancelled as i've request?

Josville
houston, Texas
U.S.A.

This report was posted on Ripoff Report on 11/18/2007 11:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ib-softwarecom-ib-softwarescom-888-846-9590-marketbillcom-pdf-2008com/internet/ib-softwarecom-ib-softwarescom-888-846-9590-marketbillcom-pdf-2008com-sells-worthl-285339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now