• Report: #1045887
Complaint Review:


  • Submitted: Wed, April 24, 2013
  • Updated: Wed, April 24, 2013

  • Reported By: BenC23 — Charlotte North Carolina
11581 Federal Drive, Internet United States of America

IBuyPower 4 Months and still no laptop, Internet

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A few months ago I bought a laptop from IBuyPower and it has easily been my worst purchasing experience.  I ordered my $1855 laptop on 12/07/12 and as of today, 4/24/13, I do not have my laptop.  When I did initially receive it the video card was non-functional, after three weeks of talking with their support I finally was able to send it back to them.   I sent it back to them for repair on 2/14/13, they said it would take 5-7 business days to get it back to me and I would get an email when it was done.  

When I emailed them in March they replied with one sentence saying it wasn't ready and to email back in a week.  Finally they sent an email on 3/21/13 saying it was shipped... but it wasn't, the fedex tracking number says 'Shipment information sent to FedEx.'  Thats it.  I asked for a refund and  have just been ignored.  I still do not have my computer.  Oh yeah, and one last thing, I paid $50 extra for a rush order...  Stay away from this company.

This report was posted on Ripoff Report on 04/24/2013 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ibuypower/internet/ibuypower-4-months-and-still-no-laptop-internet-1045887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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