Complaint Review: iCert Global - Houston Texas
- iCert Global 10685 B, Hazelhurst Drive Houston, Texas USA
- Phone: (713) 287-1252
- Web: www.icertglobal.com
- Category: Computer Training & Education
iCert Global Online Training Scam. Poor Customer Service. Bait and Switch techniques. Houston Texas
*Author of original report: Issue Resolved
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
When you pay the money for the course, they give you no pertinent information (including the exact location). They are slow to respond to email if at all). I enrolled for the CSM Certification Course, and three days before the class, they notified me it was cancelled and moved to another city. They only let me know this information when I contacted them directly (rather than notify via email)
It is currently my belief that this company purposefully undercommunicates in order to purposefully have its students miss the class, thus invalidating the option to refund. They said they could move my registration to another course that was being offered on the same day in a completely different city over 100 miles away from my location. It is a two day course, so that would require a 3 hour commute everyday and gas. I am currently requesting either reimbursement for a full refund. Do not deal with this company. I will remove this review if this is resolved efficiently.
This report was posted on Ripoff Report on 10/03/2017 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/icert-global/houston-texas/icert-global-online-training-scam-poor-customer-service-bait-and-switch-techniques-ho-1403889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
Issue Resolved
AUTHOR: - ()
SUBMITTED: Wednesday, October 04, 2017
Thankfully, they resolved this issue.
Advertisers above have met our
strict standards for business conduct.