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Ripoff Report | IC*freeshipping.com Review - California
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Report: #1380858

Complaint Review: IC*freeshipping.com - California

  • Submitted:
  • Updated:
  • Reported By: leslie — ventura California United States
  • Author Confirmed What's this?
  • Why?
  • IC*freeshipping.com California USA

IC*freeshipping.com unauthorized billing of credit card.....$12.97 California

*UPDATE Employee: RE: FreeShipping.com

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on june 16.2017...IC*freeshippin.com, UNAUTHORIZED charged my visa card in the amount of $12.97, I never order products or service from this company....

This report was posted on Ripoff Report on 06/23/2017 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/icfreeshippingcom/california/icfreeshippingcom-unauthorized-billing-of-credit-card1297-california-1380858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

RE: FreeShipping.com

AUTHOR: FreeShipping.com Customer Care - (USA)

POSTED: Monday, June 26, 2017

Hi Leslie,

 

It looks like you signed up with us after a purchase on June 08, 2017. You were offered a 7-day free trial and up to $15 back at sign up. The $12.97 charge you're seeing is our monthly fee members pay to access our online savings benefits. Since you did not cancel during your trial period, your membership continued at this monthly rate. 

 

You may log into your account at any time and cancel your membership by accessing the "help" tab, then selecting the option to cancel and finalizing your request. You may also cancel by contacting customerservice@freeshipping.com with your full name, email address and zip code. If you have any other questions, feel free to reach out to customer service at any time. Thank you! 

 

Sincerely,

The FreeShipping.com Team

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