Complaint Review: IC*INSIDERS-CLUB
IC*INSIDERS-CLUB FREE SHIPPING no refund for cancelled membership Wethersfield Connecticut
I ordered an item from Rakuten; when trying to pay with credit card, I mistakenly "joined" this Free Shipping club.
I called to demand they cancel my membership and refund my money. A woman agreed to do so.
After over two months, the charges have not been reversed. Today when I called, a man informed me that it had been calcelled but refunds were 'not company policy'.
This report was posted on Ripoff Report on 03/16/2014 09:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/icinsiders-club/internet/icinsiders-club-free-shipping-no-refund-for-cancelled-membership-wethersfield-connecticu-1131039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: