ICM - internet cash machines COMPLETE SCAM - DO NOT AUTHORIZE $2.97 - Company will deduct $139.95 without your authorization!!! Internet

Due to the way the search engine works on this website..you can miss a "few".

318 reports as of today under "ICM", and an additional 75 under "Internet cash machines".

The BBB rates them an "F". Let me post what the BBB definition of an "F" rating is. This is not subjective, nor my personal opinion...this is copied and pasted directly from the BBB website...

Why consumers these days with all this power at their fingertips can't take a few seconds or minutes to research a company before they send funds is beyond me...but I can also understand not everyone is savvy..and some are facing hard times right now and are especially vulnerable. We can only hope to teach others how to avoid these pitfalls and not judge too harshly.

Why this company is still allowed to operate is beyond me as well..but until something is done..I guess we will all have to deal with this website being littered by complaints against them.

So far to date...110 complaints here on this website alone, and every single one is regarding an unauthorized deduction. So..would it not be in this companies best interest to stop doing this?

Unless of course they are a SCAM. Then it would make sense that they try to defend their activities rather then make any changes that demonstrate at the VERY least, a desire for long term customer loyalty rather then a quick buck.

As you can see from the company's response - it is very dismissive and non-chalant when dealing with clients and complaints.  The very fact that all the company could say was "customer was well past the refund deadline" speaks to this.  I (and several others who have lodged complaints) have been treated in this manner.   Unprofessionally and lacking in good faith.  As stated in my initial report - I phoned the company the very day the $139.95 charge was deducted without my authorization.  The agent was rude and hung up on me then - well within the so-called "refund" period.  I also sent a letter to no avail.  Also - the company failed to address the fact that I never ONCE received ANYTHING in the mail or by any other means of communication from them.  Not only did the company not respond to my written complaints - but I never received any of the so-called materials that the company promised to send in consideration for my $2.97 (which, of course, later turned into an additional unauthorized $139.95 charge to my account). 

Dismissing my report as untimely - (1) does not change the facts, (2) does not acknowledge that unprofessional behavior and (3) disregards the fact that I did indeed communicate with the company with my concerns - albeit to no avail.  CHECK THE MANY COMPLAINTS (same in nature) ON THIS COMPANY.

Goodwill towards consumers/customers is conspicuously absent from this company and it's operating procedures.  Not to mention honesty and integrity (does anyone remember Enron)?  Again - scam. 

This account was started on 4-9-10. The terms and conditions of the sign up were clear, there is a $149.95 charge after the trial period of 3 days is over. If the account is not canceled during the trial period the one - time charge of $149.95 is due.  The date is now 8-17-10,  which is outside the stated cancellation period. The account is canceled, but no refund will be offered.