Report: #621633

Complaint Review: ICM Web Builder

  • Submitted: Thu, July 08, 2010
  • Updated: Mon, July 12, 2010
  • Reported By: Scottsdale AZ — Scottsdale Arizona United States of America
  • ICM Web Builder

    Internet
    United States of America

Show customers why they should trust your business over your competitors...

icm websites and internet cash machine have put 2 charges my credit card. $149.95 and $38.

After reading other complaints posted here, i contacted jennifer at 1-877-863-3088 ext 144. she located my acct with my phone number i asked for a refund and she refused.

jennifer stated since i got my bank involved that i would not get a refund. what kind of answer is that

i have no idea who this company is, as i explained to jennifer and that these charges are not mine..i also explained when i went to their website i needed a login and password..which i do not have.

i also explained that i had to cancel my credit card for fear of more charges. will contact attorney general and recommend others do the same

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This report was posted on Ripoff Report on 07/08/2010 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/icm-web-builder/internet/icm-web-builder-internet-cash-machine-credit-card-fraud-internet-621633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#1 Author of original report

Refund refused Again, this after being told to call company

AUTHOR: Scottsdale AZ - (United States of America)

After seeing rebuttal from author - Jennifer ext 144..i Still have not received my refund...and again given same response--

Since I got my bank, Chase invloved i would not be eligible for a refund...  will forward all documentation and information to Attorney General of the United States..to have web site shut down

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#2 UPDATE Employee

Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.

AUTHOR: Director of Operations - (United States of America)



Thank you for your correspondence in connection with the above-referenced matter.



We are unable to locate this account with the name provided in the complaint. We would simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer has been directed to immediately address and resolve your concerns, provide you a refund, or cancel your account.



 



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. 



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??



Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff



Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.





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