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Report: #618674

Complaint Review: ICM Websites - California - Internet California

  • Submitted:
  • Updated:
  • Reported By: Rick - Ohio — Parma Heights Ohio USA
  • Author Not Confirmed What's this?
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  • ICM Websites - California Internet, California United States of America

ICM Websites - California Yet another victim of ICM Internet, California

*UPDATE Employee: customer has been cancelled and refunded as of 6-29-10

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Viewed the webpage and agreed to the 2.95 charge to futher look into their services. I did not see anything about additional charges. Never received emails with user ID and password information and 3 days later a $149.95 charge hit my account. My bank was unable to locate the company because the transaction came in as C&C ICM WEB 877-8LAKE FOREST CA.

They tried to reverse the charges without much luck. I found a phone number this morning on this site to ICM. I called and after explaining the I never received emails and could not find a valid phone number, they said they could ONLY cancel my account but WILL NOT refund the $149.95.

I realize over a month has passed, but finding a valid phone number to this company is impossible unless you have a user ID and password, which I NEVER received.

ICM....Please refund my money as you have to others.

 

This report was posted on Ripoff Report on 06/29/2010 08:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-websites-california/internet-california-/icm-websites-california-yet-another-victim-of-icm-internet-california-618674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

customer has been cancelled and refunded as of 6-29-10

AUTHOR: Director of Operations - (United States of America)

POSTED: Tuesday, June 29, 2010


Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $149.95 to the card ending in #5907.



If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff





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