Report: #1014872

Complaint Review: ICON FITNESS

  • Submitted: Fri, February 15, 2013
  • Updated: Fri, February 15, 2013
  • Reported By: Kekman — Dallas Texas United States of America

    Logan, Utah
    United States of America


Show customers why they should trust your business over your competitors...

I bought the 2011 Le Tour Trainer and while it is a neat concept, the bike has been nothing but problems. In the 2 years I have owned it, the console has been replaced twice (burned out and bad board), crank and flywheel replaced (sheered bolts), incline motor failure and now motherboard failure. Literally everything on it has failed except the seat!

The extended warranty which I purchased, doesn't help as you dont have use of the bike (in two years mine has worked properly for ~ 3 months)and they cant fix whats already a cheap quality product. You will also be on hold FOREVER trying to get customer support...why, bc everyone is having the same failures and issues.

I have requested a refund or replacement from ICON. No response. 
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This report was posted on Ripoff Report on 02/15/2013 12:04 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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