Complaint Review: Icon Health And Fitness - Logan Utah
- Icon Health And Fitness 1500 South 1000 West Logan, Utah U.S.A.
- Phone: 800-201-2991
- Web:
- Category: Health Spas
Icon Health & Fitness Icon Health And Fitness Kept my money for one year, no product, and no return of money or accommodation abused & mistreated Logan Utah
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I sent Icon Health & fitness on May 5, 2001, a check for $9.00, Check #1101. I was to receive a book for Pro-Form 860 stair stepper. I started calling the company after a month for the book, that I never received. I was told that they never received the check, they have no knowledge of the check, and they could not trace the check.
I continue to call this company, and I wrote them. They never respond to my letters and there was no proof the money was even sent. I received the check back from my bank showing that they had cash the check on May 22, 2001, I relaid this message to IH&F. The copied check was sent in with a letter April 2, 2002. I called these people again, they did not have information on the copied information.
I talked to Shanna-operator 98 April 11, 2002, on the computer, and told her my problem. I called the store in Logan, Utah; May 10, 2002, talked with Manager D. J. he did not know where my copied information was, and he wanted me to send in another copied check before I could be helped.
I told Manager D. J. I needed some accommodation for all my troubles. I said a free machine would do the trick. Manager D. J. said, "We don't give machines for that." I spoke, " Poor management, you've had my money one year now.' You owe me some accommodation." Manger D. J. said, "I'll send your book without you sending a second copy, that will be your accommodation." I spoke, "This mishap is your fault, I want my money back!" Manager D. J., "We can't give you your money back, it's been one year." I spoke, "It's the company's fault it's been a year. 'This is poor management." I then hung the phone up.
Monday, May 13, 2002; Manager D. J. send me the book instead of my money. I told him, I want my money back!!
Lovelyn
Salt Lake City, Utah
This report was posted on Ripoff Report on 05/15/2002 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/icon-health-and-fitness/logan-utah-84321/icon-health-fitness-icon-health-and-fitness-kept-my-money-for-one-year-no-product-and-20920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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