Complaint Review: Ripoff Report | Idea Buyer, LLC TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Customer satisfaction guarantee. IdeaBuyer.com serves as an effective platform for inventors to sell and license intellectual property to leading consumer product companies & entrepreneurs. Idea Buyer is continuing to grow our relationships with companies seeking new products and inventors, universities, and corporations who are looking to sell or license intellectual property.
- Idea Buyer, LLC TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Customer satisfaction guarantee. IdeaBuyer.com serves as an effective platform for inventors to sell and license intellectual property to leading consumer product companies & entrepreneurs. Idea Buyer is continuing to grow our relationships with companies seeking new products and inventors, universities, and corporations who are looking to sell or license intellectual property.
United States of America
Idea Buyer, LLC TRUSTED BUSINESS REVIEW: Customer Satisfaction Commitment: Idea Buyer, LLC is dedicated to client satisfaction and the quality of services they provide. As Ideal Buyer grows, so does their marketplace connections and relationships, providing an increase in opportunities for their clients.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service. Idea Buyer, LLC pledges to always resolve any issues: feel safe, confident & secure when doing business with Idea Buyer, LLC recognized by Ripoff Report Verified™ as a safe business service.
EDitor's UPDATE: Positive rating and recognition has been given to Idea Buyer, LLC for its full commitment to quality customer service.
Ripoff Report's discussions with Idea Buyer, LLC have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Idea Buyer, LLC listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Idea Buyer, LLC's president and CEO, Eric Corl, has informed us that his ultimate goal is for each of their clients to be successful. The development and forward motion of a client's intellectual property is always top priority to Eric. [continued below]....
One of the things that Ripoff Report learned in the course of this review is that the typical customer feedback reads, "Idea Buyer, LLC thoroughly communicated each step of the process in developing my intellectual property and gave me and my product the attention that was need for us to make significant progress. They really are great at what they do."
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Eric Corl during an onsite inspection held by a third party verification company with no biases toward Idea Buyer, LLC.
Leads for Idea Buyer primary occur through referrals from patent attorneys. Once a potential customer expresses interest in their services Idea Buyer will review the product they are attempting to get on the market, and see if it's a good fit for their company. Mr. Corl explained, "we focus on high potential products that we think we can be successful with." Once Idea Buyer and the potential client decide to enter a professional relationship a contract is drawn up to express the terms of their agreement.
CUSTOMER CARE & COMPLAINT RESOLUTION – IDEA BUYER, LLC
During the onsite interview Mr. Corl was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Corl expressed that their most common complaint arises when Idea Buyer decides not to take a client/product on, "sometimes people just don't understand why we can't work with them. A lot of times we tell them to come back when their further along, more prepared, or have a different idea." In order to ensure that all customers both potential and current are satisfied Idea Buyer always points them in the direction where their product will succeed. Mr. Corl stated, "we provide customers that aren’t a fit for us to work with, a list of other resources in terms of where they can go. Point them in the right direction for resources."
When asked to comment on complaints posted on Ripoff Report's website Mr. Corl stated the following, "the complaint that we had filled on the website was actually from a patent that we had purchased. We had invested over 325,000 into that technology, and the patent seller ended up violating our agreement. We had to get into litigation." Idea Buyer won the lawsuit in question, and also was awarded damages for defamation and slander. In order to ensure future clients Idea Buyer has been in business for eight years, and has an A+ rating with the Better Business Bureau.
When asked what type of changes they have made to honor their commitment to make things right with the consumer per the request of Ripoff Report, Mr. Corl stated, "we really strive to make sure that the client is a fit for our services so we are much more exclusive in terms of who we work with."
Idea Buyer is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "I think that the program that is being implemented here is great to help ensure that business and customers have the right fit and both have a win- win relationship in terms of working together."
IDEA BUYER LLC - STATEMENTS FROM TOM STEVENS – CUSTOMER SATISFACTION SPECIALIST
" We are one of the most dedicated and experienced intellectual property development companies. With Idea Buyer, you will always receive a personalized plan for bringing your product to market and help with implementing it. I encourage all potential clients to become familiar with our staff and to let us help you with your IP!
Idea Buyer, LLC's team have expressed that they feel very confident in the work that they do for their clients and the help that they can offer. Idea Buyer, LLC takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Idea Buyer, LLC has a great work environment for their employees. We are a team and work together very well!"
Ripoff Report was pleased to learn that Idea Buyer, LLC's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM IDEA BUYER LLC
Idea Buyer, LLC recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Idea Buyer, LLC has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Tom Stevens , Ripoff Report is convinced that Idea Buyer, LLC is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Idea Buyer meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
ERIC CORL/IDEA BUYER Internet
SEE RIPOFF REPORTS ERIC CORL/IDEA BUYER
ERIC CORL, IDEA BUYER LLC/ OIL EXTRACTION ENHANCEMENT RESOURCES CONTINUES TO REPRESENT
AND INFRINGE TECH. INFO AFTER 5 YEARS, PATENT TROLL COLUMBUS, OhioAuthor: SAN ANTONIO
Texas E-trade: ERIC CORL
This report was posted on Ripoff Report on 09/10/2012 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/idea-buyer-llc-trusted-business-ripoff-report-verified-businesses-you-can-trust-customer-satisfaction-guarantee-ideabuyercom-serves-as-an-effective-platform-for-inventors-to-sell-and-license-intellectual-property-to-leading-consumer-product-companies-entrepreneurs-idea-buyer-is-continuing-to-grow-our-relationships-with-companies-seeking-new-products-and-inventors-universities-and-corporations-who-are-looking-to-sell-or-license-intellectual-property/internet/eric-corlidea-buyer-internet-938926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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