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Report: #275332

Complaint Review: Idearc Media - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Bedford Indiana
  • Author Confirmed What's this?
  • Why?
  • Idearc Media 2200 West Airfield Drive Dallas, Texas U.S.A.

Idear Media Basically will call your employees until they reach someone who says yes Dallas Texas

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I recieved a call from a "Mrs. Lambert" about an outstanding bill on "superyellowpages.com" for $580.00.
This was the first I or my accounting appointment had ever heard of Idearc, and no checks from this company have ever been issued to Idearc or "Super Yellow Pages".
I contacted Idearc directly by the 800 number on the invoice, after stating my problem I was put on hold...for 17 minutes I waited with the phone on speaker, I called back and was on hold again for 8 minutes. I gave up.

So I sent back the invoice with a letter stating I would not consider paying without getting a copy of a signed agreement from an authorized officer of the company.
About a week later I get a fax showing a signed agreement from an employee dated 5 years ago! that not only is not authorized to make purchases, but was fired not long after she signed this agreement - she was in fact a disgrunteled employee.

I tried to call Idearc back again...and you guessed it I did not seem to be able to reach a human who could help me. So I sent back the agreement saying this employee is not authorized to make purchases, and we have never paid a single bill to them.

Finally I got a third call - again this Mrs. Lambert, who would not answer any questions, would not discuss anything but how to setup a payment plan.

AUUUUGH!!!!

Iamwhatiseem
Bedford, Indiana
U.S.A.

This report was posted on Ripoff Report on 09/19/2007 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/idearc-media/dallas-texas-75261-9810/idear-media-basically-will-call-your-employees-until-they-reach-someone-who-says-yes-dalla-275332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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