Complaint Review: IDEARC MEDIA - Dfw Airport Texas
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- Author Confirmed
- IDEARC MEDIA 2200 West Airfield Dr.tx29 Dfw Airport, Texas U.S.A.
- Phone: 800-555-4833
- Web:
- Category: Sales People
IDEARC MEDIA PUBLISHED AD WITHOUT AUTHORIZATION, IS BILLING ME FOR IT! Dfw Airport Texas
*UPDATE EX-employee responds: here's how to correct the situation
*Consumer Comment: your wrong
*Consumer Comment: your wrong
*Consumer Comment: your wrong
*Consumer Comment: your wrong
*Consumer Comment: Lets file a class action suit against Idearc Media
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This company is part of Verizon, they publish phone directories. A sales rep called me to discuss renewal of my ad and I told him that I have retired and do not want any more advertising then I quickly got of the phone because I know how pushy these guys are about making a sale. about a month and a half later, I was phoned again and again I said that I did not want any more advertising, he said "are you telling me that you give me permission to cancel your advertizing?" I said "That's exactly what I am telling you". We said our good byes and I figured that the case was closed.
Well when the book came out there was my ad! I called their so called "customer service" department to notify them of their screw up and was told that it is now too late to cancel my ad because it is "already out there" as if it is MY fault that they published an unauthorized ad. I received a bill for $1377 for their unauthorized ad. Now, What do I do, Suck it up, pay it and save my good credit? Can a very well known ("can you hear me now?") company like Verizon allow Idearc Media to operate to the detriment of their good name? The only thing that they may hear will be their victims shouting from the rooftops how they got ripped off.
Hotrodpat
Crestline, California
U.S.A.
This report was posted on Ripoff Report on 10/28/2007 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/idearc-media/dfw-airport-texas-75261-9810/idearc-media-published-ad-without-authorization-is-billing-me-for-it-dfw-airport-texas-281434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 UPDATE EX-employee responds
here's how to correct the situation
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Thursday, November 01, 2007
if you can prove to the GSM or the local office or the customer service department that you are actually 100% retired, you qualify under the "Out of Business" clause of your previous contract. Your old contract has two relevant and important sections. one identifies the right of the company to continue publishing your ad and charging you (essentially forever) until you submit a cancellation contract. Two, there is a built in protection in case a business is legitimately "out of business" they are not to be held accountible for the cost of the advertisement since they receive no benefit.
The reason you have to legitimately prove that you are out of business is because statistically, contractors and service industry businesses are deemed at high risk of essentially, trying to skip the bill.
I used to investigate out of business claims at one point in my career, which included people ordering more advertising than they could ever pay for, and never paying a dime. people would lie about the contractor having died, or going out of business, or retiring all the time. But if i called from an unlisted number asking if they would build a retaining wall, i would be greeted by a supposedly dead/retired/out of business owner who was happy to give me a free estimate on the phone number listed in the ad.
good luck, but the OB clause is your best bet.
#5 Consumer Comment
your wrong
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Monday, October 29, 2007
that company is not part of verizon. the yellow pages was spun off and is its own company, you do not have a complaint against verizon at all.
#4 Consumer Comment
your wrong
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Monday, October 29, 2007
that company is not part of verizon. the yellow pages was spun off and is its own company, you do not have a complaint against verizon at all.
#3 Consumer Comment
your wrong
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Monday, October 29, 2007
that company is not part of verizon. the yellow pages was spun off and is its own company, you do not have a complaint against verizon at all.
#2 Consumer Comment
your wrong
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Monday, October 29, 2007
that company is not part of verizon. the yellow pages was spun off and is its own company, you do not have a complaint against verizon at all.
#1 Consumer Comment
Lets file a class action suit against Idearc Media
AUTHOR: Queen - (U.S.A.)
SUBMITTED: Monday, October 29, 2007
I would like to generate enough sopport from other victims of Idearc Media' s dishonest and misleading sales tactics.
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