Complaint Review: Idearc Media
- Idearc Media
3131 Katella Ave
Los Alamitos, California
- Phone: 206-784-7070
- Category: BBB Better Business Bureau
Today I managed to talk to a customer service agent who had me listen to the recorded message in which I supposedly agreed to the contract. There were lots of beeps and the Idearc employee's voice could be heard echoing "my" responses. I believe the recording was skewed to make it sound as though I had agreed to the terms, when in fact I did not. In reality, I said I did not want to go through with it since it would be $27.00 per month.
It is as easy to tamper with a tape recording as it is with an image -- perhaps easier. I do not believe, therefore, that the recording would hold up in a court of law, particularly since this company has already lost a similar lawsuit.
This report was posted on Ripoff Report on 08/14/2008 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/idearc-media/los-alamitos-california-90720/idearc-media-false-and-misleading-tactics-used-to-produce-a-recording-that-confirms-a-cont-362871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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