Report: #1116845

Complaint Review: iDeviceGuys

  • Submitted: Sun, January 19, 2014
  • Updated: Sun, January 19, 2014
  • Reported By: Daniel — RGV Texas
  • iDeviceGuys

    , Select State/Province
    USA

Show customers why they should trust your business over your competitors...

I ordered an unlock code from iDeviceGuys.com for a AT&T Nokia Lumia 1020 on November 25th, 2013. They offered a turnaround time of 5-7 business days and said a refund would be provided if they couldn't get the code.

They stopped replying to my emails in December and I had to file a claim with PayPal which was denied due to the item being an intangible good.

iDeviceGuys even provided a bogus tracking number to PayPal in order to keep my money. $66.89 USD is the amount they stole from me. This is a very well orchestrated scam, and they sure know how to unfairly win any claims, using the "intangible good" defense with PayPal. Do not fall for this scam.

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This report was posted on Ripoff Report on 01/19/2014 05:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ideviceguys/select-stateprovince/ideviceguys-unlock-codes-scam-1116845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#1 Author of original report

Refund Received

AUTHOR: Daniel - ()

Just wanted to add that although I never got the unlock code, I indeed received a full refund after submitting this report.

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#2 REBUTTAL Owner of company

Customer Has been Refunded

AUTHOR: IDeviceGuys - ()

Customer was refund mid January, we have had multiple email commicaction and communication through forums. 

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