• Report: #298376
Complaint Review:


  • Submitted: Wed, January 09, 2008
  • Updated: Wed, January 09, 2008

  • Reported By:JACKSON New Jersey
5025 N CENTRAL AVE #630 PHOENIX, Arizona U.S.A.


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Well, I can see that I'm not the only one to report this "company." I discovered a charge on my bank statement that I did not recognize, incidentally causing the account to be overdrawn. Upon calling my bank IMMEDIATELY, they provided me with the name attached to the charge-idprosup.com. Of course, in typical scam/fraud fashion, no contact number was provided.

I immediately accessed the website and followed the "if you are visiting this site because of an unrecognized charge on your bank statement click here" link. The response to this link was "If a charge is appearing on your statement you must be a new subscriber to Identity Theft Protection."

The only 2 links on THIS page were "to learn more about ID theft" and "to cancel your membership."
I clicked on the "cancel membership" and the site does not provide a contact number. The "terms and conditions" folder "could not be open." The only option to talk to someone was a "live chat representative." "Clare" informed me that when I had applied for a payday loan, I had "purchased this service" and that the membership fee was non-refundable.

After what seemed like forever she finally gave me the phone number "but they were going to give me the same information." For anyone interested in busting these creeps, and as trivial as $62.98 ($31.98+$31.00 overdraft fee) seems, contact the Better BUsiness Bureau-bbb.org. The address and phone number for idprosup.com are as follows
5025 north central ave #630
phoenix, az
1-866-883-4987 7 days 9-6pm eastern
The more info you provide for the BBB, the better your chances. GOOD LUCK and long live the little guy!!!

JACKSON, New Jersey

This report was posted on Ripoff Report on 01/09/2008 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/idprosup/phoenix-arizona-85012/idprosup-this-fraudulent-company-took-3198-out-of-my-account-without-authorization-ph-298376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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