Report: #275864

Complaint Review: IDT America, Long Distance Telephone Co.

  • Submitted: Mon, September 24, 2007
  • Updated: Mon, September 24, 2007
  • Reported By: Marathon Florida
  • IDT America, Long Distance Telephone Co.
    520 Broad St. Newark, NJ 07102
    Newark,, New Jersey

IDT Long Distance Telephone Co.IDT America, Long Distance Telephone Co. IDT charges for paper invoice, even tho payment is bank draft Newark, New Jersey

Show customers why they should trust your business over your competitors...

One year ago, I noticed an additional charge for a paper invoice. I called and explained that I have been on a bank draft system for 4 years. OK, charges to be removed, for one year.

One year has passed, and you guessed it, the paper invoice fees have returned. I called and the nice man from some foreign country said that he could remove the extra fees for one year. I should see a credit.

The following month, again the paper invoice fee. And no credit. I call and talk to the nice man in the foreign country only to be told that my request had been denied.

However, he will be happy to make the request again. No supervisor is available. I will give up and try a new long distance carrier. I only hope that I will be able to stop future bank drafts for this company.

Marathon, Florida
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/24/2007 01:51 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.