Complaint Review: IDT - Newark New Jersey
- IDT 520 Broad Street Newark, New Jersey U.S.A.
- Phone: 973-438-1000
- Web:
- Category: Telephone Companies
IDT ripoff I cancelled my service after 11 days they took the money from my credit card and giving me the runaround on the credit. Every week its a different story went from 3 weeks to refund to 190 days. Newark New Jersey
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I switch my phone carrier on April 12 2004. I got complaints that my phone wasnt working and I was unhappy with the service loosing calls like I had a cell phone connected to my home phone.
I cancelled with IDT on April 22 2004 (11) day. I was expecting to pay for the 11 days but I was charged a full month worth of services $59.00 taken from my credit card. I ask for a refund. I have been calling since May 12 2004. I spoke to the customer service department seven (7) people with seven different answers. First it would take three weeks for the refund today June 16 2004 I spoke to Julie who stated it would take 190 day.
I have requested to speak to a supervisor, director, or a team lead. No one in the customer service department could tell me the name of the person in charge of the company, department, or shift. So I went on line and got the names of IDT Management.
The amount is not a large amount but it is my hard earned money and I would like it refunded as soon as possible.
Jill
neptune, New Jersey
U.S.A.
This report was posted on Ripoff Report on 06/16/2004 09:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/idt/newark-new-jersey-07102/idt-ripoff-i-cancelled-my-service-after-11-days-they-took-the-money-from-my-credit-card-an-95087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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