Report: #196242

Complaint Review: IGIA, MILINEX, WINSTORM Vacuum

  • Submitted: Tue, June 13, 2006
  • Updated: Tue, June 13, 2006
  • Reported By: Sanford North Carolina

    New York, New York

IGIA, MILINEX, WINSTORM Vacuum RIPOFF, OWES me $313.70 since Jan06. I filed a report with the Attorney General New York New York

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On Nov. 13,2005 I watched an infomercial on the WINDSTORM Vacuum Cleaner. The advertisement was buy one and get one free. The price I think was $39.99. I placed an oder to buy one and get one free for Christmas presents. On Nov. 16, 2005 the BRASS LOGISTICS IGIA Company drafted my account $313.70.

First, they drafted too much money and second Christmas and the New Year passed and I did not receive any vacuums. I began calling the customer service number for months and could not get help as to my order. One customer service I dialed the agent told me I had to dial another number.

After months passed, I contacted WRAL-5 On Your Side to help me with this matter. WRAL contacted the Corporate off in New York (212.575.0500) and spoke to Monica who ensured I would receive my refund of $313.70 by the first week of June. When I call, which I've called minimally once a week for the past six months, I'm told there is a high volume of calls and someone will call me back between the hours of 5 and six. That has NEVER HAPPENED!

Here it is the middle of June and I still have not received my refund of $313.70. I reported this to the Attorney General's office on June 13th, 2006. It is crazy this company can get away with false advertisement, and not remit refunds OR the product in a timely manner.

Sanford, North Carolina
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This report was posted on Ripoff Report on 06/13/2006 03:51 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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