Complaint Review: Igia - Singer Lazer Storm - Los Angeles California
- Igia - Singer Lazer Storm igia.com Los Angeles, California U.S.A.
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- Category: Appliances
Igia - Singer Lazer Storm ripoff; never shipped; cannot give me an estimated date I will receive; email addresses kick back to me and do not work; no straight answers. Los Angeles California
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I ordered a Singer Lazer Storm over 2 months ago. I have made several phone calls and cannot get a straight answer as to when I will receive my 2 vacuums and free steamer.
Each time I spoke with a customer service representative on the phone he/she was rude and could not answer my questions.
When I sent emails to the company they were sent back as not a valid address.
I finally got a supervisor on the phone on Wedesday of this week. She assured me that she would send my order on Friday and would email me immediately when it was mailed with a confirmation number. I still have not received it.
When I went back on the site to get the number yet again to find out what was going on with my order, I stumbled accross this site and was appalled at how many complaints have been sent on this company Igia. I found in one complaint a number to call so I called it and spoke with someone in New York. She still could not answer when I would receive my vacuum. I am in Reno, Nevada and the warehouse is in Los Angeles, California. She cannot make a determination as to when I will recieve? Instead she gave me a number that led me back to the same customer service line I have had problems with all along.
I have been without a vacuum for over 2 months and have had to borrow one from my family to keep my house clean. I ordered the vaccum because Singer has always been a good household name and I was willing to wait. However, this is ridiculous. I am with the rest of these disgruntled people. I want answers or I will file a suit as well and a complaing with the Better Business Bureau.
Sherry
Dayton, Nevada
U.S.A.
This report was posted on Ripoff Report on 10/07/2005 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/igia-singer-lazer-storm/los-angeles-california/igia-singer-lazer-storm-ripoff-never-shipped-cannot-give-me-an-estimated-date-i-will-r-159919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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