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Report: #1356731

Complaint Review: IHEART/NAPSTER - Internet

  • Submitted:
  • Updated:
  • Reported By: Onature374 — Harlem New York USA
  • Author Confirmed What's this?
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  • IHEART/NAPSTER Internet USA

IHEART/NAPSTER TOTAL BOGUS AND FARCE OF A COMPANY TOTAL RIPOFF, NOT WORTH THE EFFORT CLAIM THEY DON'T HAVE ONE Internet

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Do not be fooled by this comapny they advertise music interests to bait you out off your credit card info then don't provide the music. So I wanted to listen to my favorite gospel artist's album Lewis Hopeton's 'Lay Your HandS', upon google searching the title I get routed to their site seeing the full album and playlist. When I clicked on to listen it played a couple of songs for 30 seconds each and then displayed a message that said to listen in full I would need to be a member for one of their monthly subscription services but could try a trail first. Of course this required my credit card info, in which once I set up got routed to another page w/so called full accsess to thier music library. I re-entered my choice Hopeton Lewis only to get songs they suggested as close to the title as possible. In frustration I just searched and found another site where I was able to listen to it free. Meanwhile I had forgotten all about this bogus transaction. Today I get an email form my credit card company stating 'sorry your transaction for 4.99 for IHEART/NAPSTETR could not be charged due to insufficient funds. I then go on IHEART/NAPSTER'S website to cancel out the subscription w/absolutely no option to do so what so ever. When I clicked on contact us it states sorry we have no call option to resolve issues please go to the help page. I go there and find the question 'How do I cancel my I/N subscription which provides a link to web page to do, but then there is no option to cancel only to edit/upgrade subscription. This was Farce part two. I eventually had to just call my credit card company, explain to them what these crooks pulled, and just had a new card and card number reissued to me. What really sucks w/this company is that they are attached to iHeart Radio, in which I listen to free on occasion, and even has Amazon sign in as an option, which I buy from often. DON'T BE FOOLED BY THESE CROOKS, THEY ARE NOT LEGIT IN THEIR DEALINGS, INTEGRITY, OR THEIR ACTIONS!:(

This report was posted on Ripoff Report on 02/17/2017 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iheartnapster/internet/iheartnapster-total-bogus-and-farce-of-a-company-total-ripoff-not-worth-the-effort-clai-1356731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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