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Report: #334845

Complaint Review: Ikaput.com - Pleasant Grove Utah

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  • Reported By: phila Pennsylvania
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  • Ikaput.com 881 W. State Rd. Pleasant Grove, Utah U.S.A.

Ikaput.com, Brandon And Megan Liars, cheats and Bait and Switch Pleasant Grove Utah

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I found them on the internet to repair my daughter's 30G ipod. I sent it in becuase the headphone jack wouldn't work but it played in a Bose ipod dock.
Brandon calle dme three times to get a hold of me. He said it was the hard drive and explained why which didn't make any sense to me. I checked out his story at a local establishment and they said that it is not the truth. I called him, he answered my call and I asked him to return it unrepaired. he said it would cost $10.00 to do that and I gave him my AMEX card number.

A month later and after several calls, I received a package. When opened, it was soemone else's empty. beat up, scratched ipod. I called them numerous times but now, no phone calls back. I emailed and after about another month and daily emails, Megan promised me a NEW 80G ipod to replace the one they lost with all of my duaghter's music I paid for from itunes.

another month later and numerous tories, lies, "in the mail" stories, I received my much waited package only to open it and find another used, empty, scratched up ipod that was probably someone else's unit.

After may emails and calls, none answered, I am pursuing them thru the media, police department in Pleasant Grove, Utah, the BBB and any other way. After researching them further, it appears this is a common situation from this rip off company.

Ted
phila, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 05/26/2008 05:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ikaputcom/pleasant-grove-utah-84062/ikaputcom-brandon-and-megan-liars-cheats-and-bait-and-switch-pleasant-grove-utah-334845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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