IKEA CANADA, CALGARY ALBERTA Penalize customers by its pending procedure/ No customer care Calgary Alberta

IKEA CANADA, CALGARY ALBERTA

Penalize customers by its pending procedure/ No customer care

Don’t know whether the headquarter of Ikea Canada notices it or not; Ikea at Calgary definitely is home to many de-motivated employees. It’s an exceptionally bad example of inept management and tardy front-line to those who are interested in studying Commerce/ Management.

We bought a dining table set and some chairs (with tags of “see for details”) at Calgary Ikea in-store. We paid all the items already but were told to pick up those chairs at the delivery counter. Once the chairs were in-stock, we didn’t know what was the purpose of waiting there for an hour? After an hour of waiting, we asked the staff for why some people could get their things ahead of us and those were waiting first? Of course, it wasn’t surprise that the staff were foaming and babbling, making up some kind of alibis.

That’s just illogical and isn’t worth to mention here. The department supervisor wasn’t around. So, other customers weren't sure what was the hold up.

Maybe Ikea intentionally processes certain items/ orders in this way?!