ED Magedson – Founder
IKEA CanadaInternet United States of America
An order was placed on 16/12/2010 via online purchases . A payment was immediately removed from my credit card of over $1200 . On recipt a diverly date of the 23 was indicated .
On the 23 still no delivery so I called the customer service and was assured that delivery would be before the 23 . Appentently the shipper had tried to contact me but the only message I recieved was "application error ...good bye " no contact number no nothing .
After over an hour of being transfered and jerked around I finnally got ahold of a supervisor . She bascially made it out to be my fault for not answering the phone . She then offered a $90 rebate on the shipping . I said I had a house full of people for xmas and I woul not pay for delivery . Then she said they could not deliver it for 2 more weeks as they are already booked . I then cancelled the order and now they say it takes 3-4 to refund my credit card and i am responsible to pay for the delivery .
DO NOT DO BUSSINESS WITH THEY MUPPETS !!!!
This report was posted on Ripoff Report on 12/27/2010 09:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ikea-canada/internet/ikea-canada-poor-customer-service-internet-675531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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