Complaint Review: Ikea Round Rock - Round Rock Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Ikea Round Rock 1 IKEA Way Round Rock, Texas U.S.A.
- Phone: 512-828-4532
- Web:
- Category: Furniture & Furnishings
Ikea Round Rock Return Information From Manager Returns of unopened items with receipt even if defective Round Rock Texas
*Consumer Comment: Sounds reasonable
*Consumer Comment: Sounds reasonable
*Consumer Comment: Sounds reasonable
*Consumer Comment: Sounds reasonable
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I was trying to make a return of two pillows to Round Rock Ikea and could not find my receipt. I was told that a courtesy return could be done if no other similar return had been done. I had made this type of return before so my return was denied. I understand this policy and had no trouble with it. I did mention that I had a defective item at home I needed to return so would find the receipt and bring the items back.
I was told that all items needed to be returned in unopened packaging with receipt or no return could be made. I wanted clarification of the return policy and asked for the manager. His name is Jeff, and he repeated the policy the same way, items could only be returned in unopened packaging with receipts even if the item was defective. This is not what the policy posted in the store said. He told me that Ikea offers "affordable quality" items and sometimes they were defective.
Kitty
Austin, Texas
U.S.A.
This report was posted on Ripoff Report on 06/24/2009 10:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ikea-round-rock/round-rock-texas-78665/ikea-round-rock-return-information-from-manager-returns-of-unopened-items-with-receipt-eve-464496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#4 Consumer Comment
Sounds reasonable
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Wednesday, June 24, 2009
No returns with a reciept. Pretty standard.
Defective item? Not the store's fault, you should be contacting the manufacturer about the defect, not the store.
Store are allowed to set their refund policy. Their refund policy could be "no refunds, no exceptions"
Check and see what warranty is available on your item and contact the manufacturer about this item.
#3 Consumer Comment
Sounds reasonable
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Wednesday, June 24, 2009
No returns with a reciept. Pretty standard.
Defective item? Not the store's fault, you should be contacting the manufacturer about the defect, not the store.
Store are allowed to set their refund policy. Their refund policy could be "no refunds, no exceptions"
Check and see what warranty is available on your item and contact the manufacturer about this item.
#2 Consumer Comment
Sounds reasonable
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Wednesday, June 24, 2009
No returns with a reciept. Pretty standard.
Defective item? Not the store's fault, you should be contacting the manufacturer about the defect, not the store.
Store are allowed to set their refund policy. Their refund policy could be "no refunds, no exceptions"
Check and see what warranty is available on your item and contact the manufacturer about this item.
#1 Consumer Comment
Sounds reasonable
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Wednesday, June 24, 2009
No returns with a reciept. Pretty standard.
Defective item? Not the store's fault, you should be contacting the manufacturer about the defect, not the store.
Store are allowed to set their refund policy. Their refund policy could be "no refunds, no exceptions"
Check and see what warranty is available on your item and contact the manufacturer about this item.
Advertisers above have met our
strict standards for business conduct.
