Complaint Review: ILD SVCS - OAN SVCS - Internet
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- ILD SVCS - OAN SVCS ILDSVCS.COM Internet U.S.A.
- Phone: 800-433-4518
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- Category: Telephone Companies
ILD SVCS - OAN SVCS TENNESSEE RIPOFF INTERNET
*REBUTTAL Owner of company: Ways to protect yourself from being crammed
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Our company phone service is billed through ATT in Tennessee but we have 8 locations in 8 other states and have had the same ripoff billings from ILD and OAN at each location. The best solution I have found is to immediately go to the state website for the Attorney General of that state and file an online complaint against your phone company and against the 3rd party billing company (ILD Svcs in this case). You will not believe how fast you will get a refund and how fast your phone company will put a block on your telephone number to block all 3rd party billings. Yes, the phone company can do this but will never volunteer to do so. After 3 months of rip off billings, I complained to the TN Attorney General and within 3 days had an ATT supervisor personally monitoring our phone bill to make sure all credits had been received and that no further billings were being allowed. It's a shame that these people cannot be charged in criminal court or a class action suit cannot be filed.
Kathy
omaha, Nebraska
U.S.A.
This report was posted on Ripoff Report on 05/07/2009 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ild-svcs-oan-svcs/internet/ild-svcs-oan-svcs-tennessee-ripoff-internet-449557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Ways to protect yourself from being crammed
AUTHOR: Ild-Customer Service - (U.S.A.)
SUBMITTED: Thursday, June 04, 2009
ILD recently posted an article on what you can do to protect yourself against cramming. Here's a summary, but you can read more on our blog at www.ildteleservicesblog.com.
Like any bill, it's important to closely review your phone bill each and every month because whether it's your phone bill, credit card statement, electric or cable, sometimes charges end up on your bill that you should question. Your phone bill should be treated like any other purchase you make, so take a few minutes each month and closely review all of the charges, just like you do with your bank statement and credit card statements.
Here's some great advice, courtesy of the FCC, on how to protect yourself and save money.
Ask yourself the following questions as you review your telephone bill:
1) Do I recognize the names of all the companies listed on my bill?
2) What services were provided by the listed companies?
3) Does my bill include charges for calls I did not place and services I did not authorize?
4) Are the rates and line items consistent with the rates and line items that the company quoted to me?
For more tips on how to protect yourself, visit our website www.ldteleservices.com and click through to our blog.
Best,
Sandra
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