Illum Skin Cream False advertising & hidden auto-enrollment program Internet Internet

Saw the internet ad on Facebook which offered a Free Sample of a skin care cream just for paying shipping.  Should not have fallen for it, but figured that I am smart enough to carefully read all of the fine print.  Well, not so much.  A second offer came up during check out that offered an eye cream also for the same deal.  I agreed to that also.  Expected to pay about $10. for the two products.  I went through a couple of times to make sure what it said about any "terms" and didn't see anything to read.  I did check a box to admit I was 18 or over.  But that is all I saw.  I watched my account and did see two charges for $4.97 and $4.95.  No problem.  Two weeks later saw two more charges for $93.80 and $94.77!  Problem.

Called company and asked for explanation. Said I wanted refund of the extra charges.  They said I agreed to cancel if I didn't want to join and pay for more.  I did NOT agree.  And if I did, it was hidden somehow.  Would never have agreed to join.  I have seen numerous complaints on Facebook and the internet about this company!  I am working to get my money back and I am not giving up.