Complaint Review: Ilol Technologies, LLC - Pasadena California
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- Author Confirmed
- Ilol Technologies, LLC 150 S. Los Robles Avenue, Suite 500 Pasadena, California USA
- Phone: 877.239.4656
- Web: www.iolo.com
- Category: Software
Ilol Technologies, LLC IOLO Technologies Wants To Rip Me Off, Terrable Customer Support and Service Pasadena California
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I bought a piece of software called "Search and Recover" version 3 a few years back from CompUSA. The software maker is IOLO Technologies.
My copy, (I have a hard copy" does not have an experation date. I can use it as long as it works. The newer ones IOLO are selling have an one year experation.
When I went to install my copy both on a windows 8 and 7 computer and entered my activation code it installed. But when I went to use it today I got a runtime error. The software would not open. Two different computers with two different opperation systems.
I called in to their support and the lady said she would send me a newer version by email and said I should un in stall the older version. She said I should use my orginal actavation code to open up the software.
Well I have done that several times and I cant open up the software.
I called back and talked to another person who said my actavation code would not work because they had given be a newer version.
So I said give me the right actavison key and the lady refused.
They are not honoring their guarantee saying I need to buy a newer version. Yet the version I have has no experation dates.
IOLO is simply trying to rip me off in gettinging me to buy a up-grade version of the software I already have.
This report was posted on Ripoff Report on 05/18/2015 02:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ilol-technologies-llc/pasadena-california-91101/ilol-technologies-llc-iolo-technologies-wants-to-rip-me-off-terrable-customer-support-a-1229998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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