Iman NP Center LLC Iman Weightloss Veronica Shivachi Antoine WilliamsIman NP Iman NP Clinic Horrible Customer Service,Ghetto Non-Medical Un-Trained Staff, Veronica Williams was rude and disrespectful and never completed my living social purchase Southfield Michigan

I am a client of Iman NP Center. I had a diametrically opposite experience than the person who complained here. It is hard to believe that those comments are true in any respect. I bought my package of 4 i-lipo treatments online at Amazon local. I made an immediate appointment by phone and was treated courteously and respectfully. I later found I was speaking with the owner. I made my appointment with no problem. On the appointment date, I arrived on time and was greeted pleasantly by the owner, Veronica. She was very friendly and explained the procedure and got me registered and there was absolutely no wait.

My experience was so good, I bought additional treatment sessions. I had the same great experiences with over 10 appointments!  One time only, the appointments were running behind and I received a courtesy phone call to let me know to come later so i would not have to wait. Although Veronica was unaware of it, I am an elected official in the City and therefore my time is limited and time commitments and courteous treatment are important. Veronica called out of concern for my time, just as a regular client! This never happens in doctors offices or any other service related businesses! I was impressed with the level of professionalism and courtesy exhibited for her clients!

Conversely, there was one occassion that I was running late due to a meeting. Veronica was very accommodating and actually waited for me. There was no discussion, or assessment, of any late fee charge.

I found Veronica to be very professional, sensitive to her client's needs and an overall joy to work with. She is knowledgeable on various weight loss services and holistic methods of well being.  She offers i-lipo and other weight loss services. The prices at the NP Center are the best value for the services. I had the same i-lipo treatment at another center and it was more than double the special prices that are offered here. Not only did i receive all services purchsed, on time, as scheduled, I even received one free appointment for making a referral, under a special promotion. Great value, great professional experience.  My results were good too. I lost 3 inches on my  waist and about 2 in my abdomen. 

I have and will continue to refer friends, colleagues and family, to the Iman NP Center. 

I, too purchased an online deal to Iman Weightloss Center in Southfield Mi.  My experience was the polar opposite of the other report here.

After purchasing I called and immediately made an appointment.  Veronica the Nurse Practioner was polite and profesional and got me in quickly (despite that fact that deals such as Living Social and Groupon tend to swamp businesses and make booking difficult).

The day of my first appointment the weather turned awful and I was concerned about driving 40 minutes in the snow to get to the appointment.  I called 3 hours before my appointment and asked if I could cancel.  Veronica said ofcourse and directed me to the website to reschedule.  There was no fee.  I rescheduled for a week later and it snowed yet again making the drive difficult.  I called the evening before and left a message.  Veronica reshceduled me again without complaint or monetary penalty. 

The third try was a charm.  The office is manned only by the nurse practioner herself.  She met me at the window ( I was almost 10 minutes late because I got lost).  I received a friendly greeting, filled out all of the paperwork and was escorted backto a very lovely spa like treatment room.

Veronica made the weigh-in and measurement process as comfortable as possible.  There was no judgement or awkwardness, only positive reinforcement that I had taken steps to get to where I felt good about myself.

She explained the entire process before we started and answered my endless questions.  She also gave me nutrition tips and instructions on how to get the most out of my treatments to see the results I wanted.

I have had three treatments now and every visit is the same, she asks how I'm feeling, if I am noticing a difference ( yes, I am) and always takes her time with me.

The 20 minute treatment is painless and like a little slice of heaven with the soothing light and music.

I am down almost 3 pounds and 2 inches off my waist in less than 2 weeks. I've added an herbal supplement she reccomended for me ( but does not sell) and am generally feeling good.  Unlike other Social Shopping deals I have purchased she has not once suggested I purchase more sessions, products or services.

iLipo isn't a magic pill but it does work even with minimal lifestyle adjustments, and I personally wouldn't have it done anywhere else.