• Report: #1089049
Complaint Review:


  • Submitted: Wed, October 02, 2013
  • Updated: Thu, October 03, 2013

  • Reported By: Adam — Kelowna British Columbia
4151 North 29Th Avenue Hollywood, Florida USA

Impactcompauters.com www.HPQ-Parts.com Wrong part was sent and they would not refund the whole amount Hollywood Florida

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I have ordered and paid for a Western Digital Hot-Pluggable Serial ATA (Sata) hard drive.  They have sent me an ordinary 250GB Maxtor hard drive.  I have complained about this matter and requested them to send me the part I ordered.  Now they want me to send the part back to them, pay for the shipment and will only refund me the price of the hard drives, hence I will be charge for shipment both ways and for the duties.

If they did not have the hard drive I ordered, they should have contacted me and not send me the wrong hard drive.  They made a mistake but they do not care to correct it.  They just want to rip-off people and make money.

I have my own business and I can never do this to my customers.  This kind of businesses should be closed.

I am extremely unhappy with Impactcomputers.com and hpq-parts.com

This report was posted on Ripoff Report on 10/02/2013 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/impactcompauterscom/hollywood-florida-33020/impactcompauterscom-wwwhpq-partscom-wrong-part-was-sent-and-they-would-not-refund-the-1089049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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