Complaint Review: Imperial Majesty
- Imperial Majesty
4161 NW 5th Street, Suite 200,
- Phone: 954-453-4625
- Category: Cruises
Imperial Majesty Cruise Line Imperial Majesty booking agent mislead us on the itinerary on the 3 night cruise to Nassau. Plantation Florida
I was shocked and outraged to learn upon check in that we didn't have 2 days in Nassau, simply 1, the very same as the 2 night cruise, only we are spending an entire day traveling at sea rather than traveling the passage at night. Imagine my disappointment - I feel totally ripped off! At the time, their website didn't publish the 3 night itinerary at all. I wouldn't have booked the trip had I known we only had one day in Nassau, several excursions in Nassau were subsequently cancelled.
My entire family was looking forward to our itinerary and were very disappointed - we were completely mislead into booking this cruise. To top that off...I've made numerous attempts at contacting Imperial Majesty, no one has ever contacted me back - NO CUSTOMER SERVICE!
Fort Lauderdale, Florida
This report was posted on Ripoff Report on 03/09/2009 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/imperial-majesty/nationwide/imperial-majesty-cruise-line-imperial-majesty-booking-agent-mislead-us-on-the-itinerary-on-432248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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