Complaint Review: Improv traffic school
Improv traffic school Numerous calls and emails are getting me nowhere Internet
I sent my paperwork (traffic citation and drivers license) to them on Feb 8 for varrification by Feb 10. All I was sent from the company away a blank e-mail to my junk mail folder. I called on Feb 12 to ask why I had not been verified (website states 48h verification). The representative stated that part of my paperwork was illegible. She went on the court website and verified everything and said I was good to take the class now. I waited for a confirmation but never received one. I called back however the office hours were closed. I called again on Feb 16, again office was closed, so I wrote an e-mail (which has not received a response). I called again the morning of Feb 17 and explained the situation.
Apparently there were no notes in my file from the conversation on Feb 16 and they stated that since I am past the date to take the class ( my court date is Feb 20), that they could not help me unless I filed for an extension. I spoke with the supervisor who assured me that all will be taken care of tomorrow. I asked for an e-mail verification of our conversation (did not ever receive one). I am on vacation with my family out of state for a holiday weekend (yes, the courts are closed). So here I am, on vacation, with a court date around the corner, no extension, and trying to take a traffic class... And out $217. All i wanted to do was take traffic school for my speeding ticket. Wish me luck. I will call them AGAIN tomorrow.
This report was posted on Ripoff Report on 02/17/2014 06:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/improv-traffic-school/internet/improv-traffic-school-numerous-calls-and-emails-are-getting-me-nowhere-internet-1124326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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