Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1289087

Complaint Review: In Technologies dba Live PC Expert - Internet

  • Submitted:
  • Updated:
  • Reported By: chuck — Whitehall Ohio USA
  • Author Not Confirmed What's this?
  • Why?
  • In Technologies dba Live PC Expert Internet USA

In Technologies dba Live PC Expert Scam allegedly to remove infections (spyware, malware, adware and links to name a few).  Internet

*General Comment: Competent but Pushy

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

When I opened my computer on 6/21/2016 I had a flashing red notice and a continuous, loud verbal directive to call the technician at the number (800-208-09798, ext.1289) in the notice.  The technician, Vikas Kumar, was was very helpful. He silenced the obnoxious verbal warning. 

Mr. Kumar ran a scan of my computer and informed me it had been infected numerous times over the last two years. He outlined a nine (9) step process to clean my computer and keep it clean.  It was not until near the end that he informrd me the cost of coverage would be $299.00 for one year, $399.00 for two years and $499.00 for four years.

Mr. Kumar asked me for a credit card and also the password to me computer to access checks over a period of 2 to 3 years. everyone I talked with was very professional, but talked with heavy accents,  I signed up for the five year plan.  After the fact I called my credit card company and closed my account.

 

 

This report was posted on Ripoff Report on 02/21/2016 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/in-technologies-dba-live-pc-expert/internet/in-technologies-dba-live-pc-expert-scam-allegedly-to-remove-infections-spyware-malware-1289087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 General Comment

Competent but Pushy

AUTHOR: Paul - (USA)

POSTED: Sunday, March 06, 2016

I subscribed to this service a few years ago for $180 for a year.  I utilized their services several times, and they were always able to clean/speed up my computer every time without any problem.  It was worth the money I paid...although the fact that everyone I spoke with was foreign.

 

I actually would have renewed my membership if they hadn't called me so many times in the last few weeks to renew it.  Their employees are clearly given extreme sales goals to hit.  A few times, I felt like I was being threatened with a run-down, virus-infected laptop if I didn't "act now".

 

I called to see about renewing it this evening, but they told me it went up to $249.00 (apparently only a few days beforehand, imagine that).  I asked if they would take $200 but was told I would have to get approval from a supervisor and would get a call back to let me know.

 

Overall, I got my money's worth, despite the communication barrier and sales pressure.  We'll see what happens.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now