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Report: #1319527

Complaint Review: Independent Servicing LTD - Leeds Nationwide

  • Submitted:
  • Updated:
  • Reported By: Jamie Mille — leeds Alabama United Kingdom
  • Author Confirmed What's this?
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  • Independent Servicing LTD 2a grant avenue Nationwide United Kingdom

Independent Servicing LTD Provac care Excel Servicing TSC Scam ripoff overcharge Leeds Nationwide

*Author of original report: Ex Employee

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This lot have just rebranded themselves. Independent Servicing Ltd call you up mentioning Dyson. They don't actually claim to be Dyson but it makes the unwary believe they are associated with Dyson and are authorised by them. They offer a cut price vac service at £25 then when they arrive they change parts that don't need changing and replace them with copy parts. The cost then rockets and they convince you to sign up to a service plan on a direct debit. The machine is still under manufacturers warranty!!! They did this to an 85 year old. Reading on this site the Scoffins and Green have a history of this sort of scam under the name of kb midlands lincoln. They have a registered office in Liverpool, a trading address in Leeds but the names lead back to Lincoln and Burton Road. It's time this lot were cleaned up for good.

This report was posted on Ripoff Report on 07/29/2016 05:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/independent-servicing-ltd/nationwide/independent-servicing-ltd-provac-care-excel-servicing-tsc-scam-ripoff-overcharge-leeds-n-1319527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Ex Employee

AUTHOR: - ()

POSTED: Friday, July 29, 2016

 I was called out of the blue saying I had applied for the job when to this day I can't remember ever applying, anyway I practically was given the job when I walked in which seemed odd but I was happy I finally had a job. The first 2 weeks are training in which we have to work in hand. In trainING all we was told was grab a Dyson and strip it and put it back together for 2 weeks solid in a train room with no windows no air con it was so hot I nearly passed out. So 2 weeks pass and we get given our vans and paper work and price lists. When I seen the price list I was shocked at how much a pair of filters could cost. So after the first week I was feeling really bad about how much people were spending on this so called service. I was brought into the office and was pretty much told off for not selling enough parts on jobs I replied I'm not going to change parts if they don't need changing, they proceed to tell me they lose £5 for every £25 call we do so I have to sell parts on every job. I couldn't belive my ears. I then did a bit of research on the company and found all this information on Tom scoffin and how long they have been doing this. They only try to get you on service plans so they can come in a years time and sell you a £2000 Kirby. So It came to Friday which is payday where we usually get 230£ for a 60 to 70 hour week. I was paid 100£ this week I said I will bring back my van and the customer payments once you pay me the rest of my wage. 1 hour past and I heard a noise outside, they had turned up and taken the van and called the police. The police came I gave them the envelopes and the officer said she has had a lot of trouble with them before and is going to report them to trading standerds....

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