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Report: #1257460

Complaint Review: IndiaNic Infotech - Sunnyvale California

  • Submitted:
  • Updated:
  • Reported By: Manazonstore — Phillipsburg New Jersey USA
  • Author Confirmed What's this?
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  • IndiaNic Infotech 440 North Wolfe Road Sunnyvale, California USA

IndiaNic Infotech gameanax.comconfigure.it Indianic Ripped off Beginners in The USA! Phillipsburg New Jersey

*Author of original report: Indianic should be Punish !

*UPDATE Employee: IndiaNIC stays clear of all allegations

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This company Indianic Infotech are ripped off my company, It was suppost to be build a custom Web develop Ecommerce Website  and They are using all strategies to make the costumer belive that they are doing the righ thing.

If you are begginer and dont know much about ecommerce please do not hire this people. On the first contact they know if the costumer have or dont have enough knowledge , If they know that you dont know about it they will do what they did to us.

They charge us $5.500,00 ( Five thouse and Five hurndred Dollars ) Just to Plug and Play a Template !!! Yes they did!

The just download a costom template from Magento and Plug it .

We open a paypal claim but we were told that will be difficult for us because it pass too many time.

We are going to open another dispute with our Credict card against this People.

Another thing that you guys should know is that they do not have office in USA , their office is locate in INDIA.

They just don't care about security of the ecommerce , All they talk about all the time is MONEY.

They using a plataform named (BASECAMP) to build the project , but they are so smart to convice the costumer that they are doing everything step by step but Everythins is (BS).

We will also put video on youtube to show everyong how bad are this people, They work against us here ( Becarefull, Beware with INDIANIC).

 

 

Ana Pereira

 

This report was posted on Ripoff Report on 09/27/2015 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/indianic-infotech/sunnyvale-california-94085/indianic-infotech-gameanaxcomconfigureit-indianic-ripped-off-beginners-in-the-usa-phi-1257460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Indianic should be Punish !

AUTHOR: - ()

POSTED: Saturday, November 07, 2015

The Indianic People they know very well how to design a custom website,but here is the problem when they notice that people they are deal dont know much about website they make belive that they building a ecommerce, It is What they did to us.

 

They buy Template from magento also and copy all the screen shot and send the copies to us and asking us if we like, but if you need to change something they said that is not on the scope . Chase paymentech asking them several time to send the screen shot from the back end of the website , They NEVER SEND, Guess why because they will find out that the ecommerce is only a Template.

 

Paypal yes they could not take their money because We wait too long to open a dispute but they told us that american express could do something for us , with AMERICAN EXPRESS we will report your company to the FRAUD DEP.

We will also report your comjpany to YAHOO.COM , they probably dont know that you company is a FRAUD to many costumers in US, They using the poor and cheapst way to contact costumer in USA by SKYPE!!! , but at the begning they said that the company works as USA Time which is a Big Liar.

 

We could not wait to see this COMPANY OUT OF THIS COUNTRY trying to convice people that you are building something.

 

DO NOT TRUST , DO NOT BELIVE , DO NOT PAY IN ADVANCE , BECAUSE THIS PEOPLE IS VERY GOOD IN HIDE BAD STUFFS.

 

 

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#1 UPDATE Employee

IndiaNIC stays clear of all allegations

AUTHOR: IndiaNIC - (India)

POSTED: Tuesday, November 03, 2015

This is our response to the client Ana who raised her concern here on RipOff. We stand clear on our side. Here is the timeline of the dispute. 

On May 27, 2015, IndiaNIC starts the project Jap & Sons Solutions Online and by June 1, 2015, the client was provided with 3 pages of Home Page design to choose from. The client approved the 2nd page. 

On June 4, 2015, the client approves inner design pages. 

The IndiaNIC team provides SRS document on June 8, 2015 that the client approved on June 15, 2015. 

The IndiaNIC team started development after approvals and released the Beta version on July 13, 2015. The client was informed of UAT phase would continue till July 20, 2015 and was asked to provide feedback. 

There had been no reply from the client till July 24, 2015. The phase was extended till July 28, 2015 in the interest of the client.

IndiaNIC notifies the client that since the confirmation had not come even after two weeks of Beta release, IndiaNIC would consider final deliverables and UAT phase shall be over on July 28, 2015. 

On July 31, 2015 when the client was informed that the project was supposed to be ‘held’ as there was no reply, the client requested to increase the phase as she had some serious family issues, IndiaNIC, giving the benefit of the client having genuine issues, accepted the request and further delayed the phase of UAT till Aug 20, 2015

To back our stand further, we'd like to say that the client had also put a dispute on Paypal which the latter declined twice. 

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