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Report: #1105286

Complaint Review: Infinite Corporation | Ripoff Report Verified™ …businesses you can trust. Infinite Corporation Expands Client Advocacy Program. Infinite Corporation, global IT integrator, Global leader in Migration / Modernization. Founded 1975, Infinite operates on 4 continents with over 100,000 installations in 56 countries. Offices in Laguna Niguel, CA, Buenos Aires, Argentina Madrid, Spain, Singapore. - Laguna Niguel California

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona
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  • Infinite Corporation | Ripoff Report Verified™ …businesses you can trust. Infinite Corporation Expands Client Advocacy Program. Infinite Corporation, global IT integrator, Global leader in Migration / Modernization. Founded 1975, Infinite operates on 4 continents with over 100,000 installations in 56 countries. Offices in Laguna Niguel, CA, Buenos Aires, Argentina Madrid, Spain, Singapore. 28202 Cabot Road, Suite 300 Laguna Niguel, California USA

Infinite Corporation REVIEW: Infinite Corporation dedicated to client satisfaction, delivering projects on time, on budget. Infinite expands Client Advocacy Program ensuring projects are meeting benchmark criteria as proposed 100% of the time.  Every client/ project assigned Client Advocate ensuring benchmarks are met every time. AS/400 migration projects can seem complex and daunting. Infinite takes great care ensuring projects are simplified, cost-effective.  Infinite Corporation receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. By joining our innovative program Infinite Corporation made a serious commitment. Infinite's Client Advocacy Program allows clients to feel confident in the decision to engage Infinite Corporation.

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Ripoff Report REVIEW / Infinite Corporation Dedicated to Client Satisfaction

Infinite Corporation joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report's Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL BUSINESSES GET COMPLAINTS, .. HOW THOSE BUSINESSES HANDLES THOSE COMPLAINTS IS WHAT SEPARATES GOOD BUSINESSES FROM THE REST.


Infinte Corporation is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


By Ed Magedson - Founder, Ripoff Report

Infinite Corporation approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Infinite Corporation did just that. Infinite Corporation has and will continue to go to great lengths to resolve any and all client issues. Infinite Corporation has joined the Corporate Advocacy Program because they want clients to know they will always resolve any and all client issues or concerns. They never want their clients to feel as if an issued was unresolved. Infinite Corporation stated “The metric on which we are judged is client satisfaction. When Infinite Corporation is engaged to migrate AS/400 applications, the firm has a strong commitment to ensure that projects are completed on time and on budget.”

INFINITE CORPORATION CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

Infinite Corporation is a global software and services provider specializing in AS/400 migration and modernization. Our roots started in 1975 in Orange County, California, where we are still headquartered. Our first client, Honeywell, is still a client today. With Regional headquarters in Asia, South America and Europe, we now enjoy over 100,000 installations in 56 countries. Infinite is the worldwide leader in AS/400 migration. Having developed a reputation as the worldwide leader in legacy system migration, Infinite expanded its business to include toolsets that dynamically modernize legacy green screens to web-deployed graphical screens. New toolsets from Infinite include report writers and data analysis tools, that take legacy AS/400 queries and provide web-based reporting tools. In the age of open source, Infinite has implemented many of its migration clients and clients seeking assistance in formulating an open source strategy in the planning and implementation of migrating RPG or COBOL applications to Linux running under industry standard servers. As a partner that develops toolsets for enterprise applications, Infinite has a unique understanding of how operating environments must work together with virtualization tools and middleware to execute a complete and integrated IT environment. Nearly all businesses operate from multiple applications using different operating systems, databases and middle tier strategies. Infinite has helped many companies across the globe implement a functional and easy to follow design and roadmap for integrating an open source strategy from a legacy strategy.”

WHY INFINITE CORPORATION IS BETTER THAN THEIR COMPETITORS

Infinite's technology was jointly developed with IBM. Because of this partnership which remains after more than 30 years, the software and services packages that Infinite provides are more comprehensive, less time consuming and provide a much lower risk factor than other solutions in the marketplace. The Infinite team has completed more AS/400 migrations than any other company. That experience makes it the most viable choice when migrating AS/400 applications.

Infinite Corporation / Statements from management.

My name is Raquela Kaplan and I am the Director of Marketing of Infinite Corporation. I would like to thank you for taking the time to review Infinite Corporation. Infinite Corporation provides software and services to global enterprise businesses and government agencies. Our products and services are proven to successfully migrate AS/400-based applications whether they are written in RPG or COBOL. This process has been perfected over thousands of AS/400 migrations and does not include changing the core code at all. In fact, maintaining code integrity is a crucial part of ensuring a projects success. Please contact us to discuss your AS/400 migration project and we will be very happy to provide you with a realistic proposal based on a no charge code analysis of your applications.

Software and Services .

"Infinite Corporation Migrates AS/400 applications to open systems to save money, provide a more flexible platform, open the data to industry standard databases and provide interoperability with other applications that the existing platform cannot provide. We take great pride in our ability to save our clients money and provide greater technical capabilities.”

Infinite i is a suite of compilers, utilities and operating system services that allow applications programs (developed under RPG or COBOL for the AS/400 environment and database) to be migrated at the source code level, recompiled and executed on the target platform. The compilers include RPG/400, RPG ILE, COBOL, COBOL ILE, DDS and CL. The compilers allow AS/400 RPG and COBOL source code to be recompiled into native object code for 64-bit Red Hat Linux, Windows Enterprise Server, HP-UX for Itanium, AIX and Solaris. Read more http://www.infinitecorporation.com/infinite-i

Migrate System/36 Applications to Linux, Windows or UNIX - Infinite36 is a suite of compilers, utilities and operating system services that allow applications (developed under RPG or COBOL for the System/36 environment) to be migrated at the source code level, recompiled and executed on the target platform. The compilers include RPG and COBOL. The compilers allow System/36 RPG and COBOL source code to be recompiled into native object code for 64-bit Red Hat Linux, Windows Enterprise Server, HP-UX, AIX and Solaris. The compilers represent very sophisticated technology, but they aren’t the most important piece of the Infinite36environment. The Infinite Application Server allows the recompiled object code to be deployed natively under the target platform (IE: Linux or Windows). The Infinite Application Server executes the code as it would on the System/36 platform. Read more http://www.infinitecorporation.com/infinite-36

Infinite Cloud is build for simplicity, speed and ease of deployment. It uses a single, out-of-the box template for all IBM green screens. That means that no customization is required and all the screens have a standardized look and feel. Infinite cloud uses a sophisticated recognition engine to read System I green screens and render them in point and click graphical screens, automatically. Previous GUI products for System I required many hours of customization. The process was tedious and slow. GUI projects took months and in some cases, years. When the projects were complete the screens were often unwieldy, unattractive and rendered very slowly. Infinite Cloud takes the need for customization out of the picture. The screens are beautiful, easy to maintain and fast. Read more http://www.infinitecorporation.com/infinite-cloud

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH.

As stated above, Infinite Corporation is committed to 100% client satisfaction and has made every possible effort to ensure that all customers have a positive experience with their firm.

After speaking with the management at Infinite Corporation and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Infinite Corporation a positive Rating. Infinite Corporation made efforts to ensure that all customers were satisfied and Raquela Kaplan Lucas assured Ripoff Report that the business has an improved business model that features client satisfaction as their top priority.

Raquela Kaplan, the Marketing Director of Infinite Corporation, stated “We carefully consider all client issues as constructive criticism and use them as tools upon which we can improve our client relationship. Our clients are the face of our business and their satisfaction is critical to our ongoing success. We value our clients above all else, and look forward to continually improving so that their experiences with Infinite Corporation remain strong, consistent and positive”.

"Our business model is based highly on client referrals. In some cases these are interagency or inter company and in others they are from existing clients to prospects. We are very fortunate in that many of our clients refer us often and it is the ultimate achievement for our Client Advocates. Without this level of support from our clients, we cannot succeed.”

STATED IMPROVEMENTS FROM INFINITE CORPORATION.

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Infinite Corporationis willing to go beyond the call of good customer service and do what it takes to make things right with their customers. "At Infinite Corporation we are dedicated to completing projects on time and on budget. We pride ourselves in client satisfaction. Our software and services have made us the global leader in AS/400 migration. Our large part of our success is that we have maintained client relationships for decades that have often led to multiple referrals for other engagements within the agency or company.”

WHAT TO LOOK OUT FOR IN THIS INDUSTRY

Infinite has had the benefit of working with IBM since the 1970's to develop the software and services that we enjoy today. No other company can provide such comprehensive solution to AS/400 migration. Companies can translate RPG or COBOL code to .net or Java, but they cannot guarantee the it will operate as it did on the AS/400. Our solution migrates the code in its entirety. That includes the data and the database. Other companies provide language translators or data migration tools. We migrate all your AS/400 source code and deploy and execute it using the existing data structure under Windows, Linux or UNIX.

Infinite Corporation is a global software and services firm that specializes in AS/400 migration and modernization. The company enjoys over 100,000 installations in 56 countries and h as a client roster that includes DHL, BMW, Renault, AXA Bank, Bank of America and thousands more.

*Any consumer not receiving satisfaction from a member of Rip-off Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com This kind of dedication to customer service means that Infinite Corporation will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with Infinite Corporation, you are invited to contact them directly via email: Ashleigh@lucasautocare.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction).

You can call Infinite Corporation directly at 281-379-5800, and ask for Ashleigh Lucas, VPO. As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Infinite Corporation or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Report’s Corporate Advocacy Program, please contact us. EDitor@ripoffreport.com

Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Infinite Corporation.

Here's why.

Read about Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Infinite Corporation's Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
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This report was posted on Ripoff Report on 12/08/2013 12:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/infinite-corporation-gobal-it-integrator-migration-modernization-laguna-niguel-california-buenos-air-1105286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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